30 Day Money Back Guarantee
We have designed the best quality jewellery that will meet your highest expectations. However, if by any chance your needs have not been satisfied and you have second thoughts about your purchase, we wish to present you a 30 Day Money-Back Guarantee. A full refund or an exchange for another product is possible within thirty (30) days from the purchase date (according to the date on receipt). Refunds will be returned in the original form of payment.
The jewellery bought online via our website can only be returned by emailing email@example.com or calling us at +90 242 5121069 within thirty (30) days from the date of delivery. In case of purchasing a wrong ring size, steffanydiamond.com will re–size the ring free of charge. Customers are obliged to send the re-sizing request before the thirty-day period of delivery date is over.
Diamonds must be intact and in their original condition. The slightest modification of the stone will void the guarantee. Returned goods also need to include identifying certificate and proof of purchase provided by our shop on the day of transaction.